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Do I need an account with the courier or transport company to utilise your services? No we do not require you to open an account. We have an email registration for customers to access our shipping dashboard. However no shipping accounts are required for our customers to access over 200 of our registed couriers.
What payment methods does CourierSave.com accept? We accept credit card at time of booking the courier service.
What types of courier services do you offer? We offer both local and metro courier services, and interstate courier transport. Our instant freight prices are displayed for documents, satchels, cartons, pallets, crates, long and heavy items, ebay freight and interstate car transport.
How much is a courier to / from ? How do I get a freight quote? We have spent over seven years developing a freight calculator to provide instant freight quotes via our website. By entering your parcel, carton, package sizes and weights into our freight calculator we will instantly provide you with rates on several well known courier companies. If you are happy with the freight rates provided on your screen then follow the prompts to check out and order your courier service.
I would like to track the pickup and delivery status of my item? Follow the instructions on your welcome email to log into our shipping dashboard. Our dashboard has been set up to help you manage your shipping. This tool is free to use and can help you to view: booking reference numbers, reprint invoices, reprint shipping labels, provide feedback, book future jobs. The best way to track your shipment is to contact the transport carrier by quoting your booking reference number located on your "booking confirmed email" if you did not get a booking confirmed email log into your shipping dashboard and check the status of your shipment.
Does CourierSave.com provide COD ( cash on delivery ) ?
Unfortunately with over 200 registered courier services on our freight calcualtor it is too difficult to manage a COD collection facility. We only have prepaid methods at this stage. If you are buying an ebay item couriers can be arranged from the delivery side. Simply ask the sender for the sizes weights and pickup post code, organise the freight though the freight calculator. Our courier services provide a shipping label that can be emailed to the sender to apply to the ebay purchase for transportation.
Where are you based? Our programmers, and booking center is based in Brisbane Australia. Our transport HQ is based in Melbourne and our Sales and development team are based in Sydney. We currently service every post code in Australia though our registed courier service providers.
Do you offer a freight packing service? No unfortunately we do not provide a packing service for products we only provide instant freight quotes to move the items. In addition we do not sell packaging or pallets.
I am a courier service and would like to be registed on your system? We currently have over 200 registed couriers on our courier service calculator. If you are interested in being part of booking service please let our team know.
What days of the week does Couriersave.com operate? Our courier service calculator is available 24|7 however our couriers will only pickup Mondays-Fridays between general business hours. If you require an after hours or urgent pickup we do have a "next flight" service on our calculator, A next flight can be arranged however can be costly as per the price displayed on the freight quote page.
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